Remind

1.The price you paid for the item excludes any customs tax.We will not shoulder any duties in destination country.
2.Please check with your country customs office to determine what these additional costs will be prior to bidding/buying.
3.All informations(products model No.,test result,specification,features,pictures,ect) that we provided are just for reference, Details pls refers to the real prodcut, instruction you received. All datas are our internal lab test results, and it might have a little discrepency upon different surrounding, pls refers to the exact result of the products after installation.
4.Since 1000w wind turbine is very big and very heavy, so normally suggest to ship by sea, if by air, pls check the exact price for each country.

Dear customers

Your positive comments is the driving force for our continuous improvement. We respect and trust every customer to provide you with qualified products and services. If you are satisfied with our products, please give us a five-star positive feedback. If you have any questions/problems after receiving the product, please contact us by Ali message as soon as possible and we will try to solve it for you positively at once until you are satisfied. While leaving a negative feedback will not solve any problems!
Thank you for your support!

Warranty & Return

1. The product warranty period is within 1 year after purchase. (Damage caused by dismantling, manual damage, etc. is not covered by the warranty).

2. If the buyer finds that there is indeed a problem with the product within seven days after receiving the product, buyer could applied to seller to return for inspection. If the product is indeed defective, we will replace it with a new one. If there is no suitable substitute And we will refund you. Shipping, handling and insurance fees are non-refundable. If it is found that there is no problem with the product, the product will be returned to the buyer at the buyer's expense.

3.Please contact us to request a return authorization. Your name, auction number, and reason for return should be included in the email.

4. After receiving the goods, pls remove the tape around the box when unpacking, without violent damage, to avoid potential damage to the goods. It is recommended to keep the outer packaging for at least 15 days after receiving the goods. When returning goods, please ensure the integrity of the original packaging and the goods. If there is any reason that affects the secondary sales of the goods, the return and exchange cannot be accepted. All cost of return and tax will be covered by buyer.

5. When receiving the goods, if you find that the outer packaging is damaged, you should immediately contact the local courier to make a complaint and claim, and at the same time take a photo or video as the evidence and inform the seller. If the buyer fails to follow the above operations , then if the goods are damaged or lost due to courier reasons, the buyer shall take the responsibility.